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Troubleshooting

"My wallet takes too much time to sync" "My wallet shows an incorrect balance"

If you want to fasten large gaps of wallet syncing or correcting your wallet balance:

  • Go in {haveno-path}/xmr_mainnet/wallet/ & search haveno_XMR
  • Open it with monero-cli sync the wallet & refresh the balance. If the issue persists, rescan the wallet history.

"I can't access to Tor" "Tor isn't launching"

  • If Tor started but you can't connect to the network, you might need a bridge to connect to the network.
  • Tor is slow to start so you might wait some time before Haveno launches.
  • If you use TailsOS or an existing/external Tor process, follow Security tips